Privacy Policy

Terms and Conditions of Use Welcome to the Nafeh Educational Platform. These terms and conditions govern all services of the Nafeh website and application provided by Nafeh Company. Therefore, any use by you of the services offered by the Nafeh educational platform constitutes your agreement to these terms and conditions. In the event that some services contain additional terms and conditions, they will be immediately binding and consequently applicable. Nafeh services are not intended for children under the age of 11, and minors (those below the legal age) should consult their parents or legal guardians before accessing the platform. A glimpse of Nafi. Nafeh is an interactive educational online platform aimed at meeting students' educational needs anytime and anywhere they wish. This is done by connecting them with teachers who have a comprehensive understanding of the educational curricula and are fully prepared to explain them and answer related inquiries, as well as communicate directly with them according to what the platform allows. Terminology Definition of some terms that may appear in these terms and conditions unless the context of the terms and conditions indicates otherwise: "Naif Educational Platform": It means a useful website and a useful application that was owned, controlled, managed, retained, hosted, licensed, or designed by the company to operate on smartphones, tablets, or other devices that the company provides the service on. "The client": He is the student or service seeker who registered on the Nafeh educational platform to use the application, the service, or both. "Service provider": He is a teacher who works in the field of education and has the experience, ability, and necessary skills to provide individual tutoring services, and he wishes to offer his services through the application of "Nafeh" company. "The third party": It refers to any media, commercial, or advertising intermediary, or any government or private company or entity that is connected to the Nafeh Educational Platform through contracts to supply services, obtain them, conduct advertising and promotion, or engage in activities that contribute to the services of the Nafeh Educational Platform as previously defined in this clause. "The user": A term that includes both the client and the service provider or anyone allowed to use the platform. "Data": It means all data related to the use of the application or service or data related to the customer. "Intellectual property rights" It means any patent, copyright, innovation, database right, design right, registered design, trademark, trade name, brand, logo, advertising slogan, trade secret, business name, domain name (of any extension), or any other right or obligation, whether registered or unregistered, or any industrial right or other intellectual property right in any territory or jurisdiction anywhere in the world. The right to access services. You acknowledge and guarantee the following: You have never had your access to Nafeh services suspended or been prevented from using them at any time. You are not a competitor to Nafeh, nor do you offer any competing product to the services provided by Nafeh. You have full power and authority to contract, and by doing so, you will not be violating any law or contract. Commitments and guarantees. You acknowledge and guarantee that you will: You comply with all laws and regulations in force in the Arab Republic of Egypt. You are committed to all local laws and regulations, including those related to the operation of services, and you are solely responsible for any violations of those local laws and regulations. You are committed and will remain committed to all permits, licenses, and other necessary government approvals required to provide the service and continue your efforts, operations, and activities, and to maintain them. Provide accurate and correct information to Nafeh and update it regularly. You must comply with any notifications sent through Nafeh regarding your use of the services provided by the Nafeh platform. You shall not replicate, sublicense, issue, publish, transfer, distribute, execute, display, sell, or reclassify Nafe' services, otherwise you will have transferred or commercially exploited the service, except as permitted under this contract. You will use the service or platform for legitimate purposes only, and you will not use the services to send or store any illegal materials or for fraudulent purposes. You will not use the service or platform to cause harm, harassment, or annoyance to anyone. It will not hinder the proper operation of the Nafeh platform. You will not copy or distribute the platform or other contents without obtaining written permission from Nafeh. You will keep any identification means we provide you with secure and confidential, allowing access to your account. You will provide us with all the evidence that proves your identity according to Nafe'’s personal assessment. Naif has the right to refuse to provide the service or use the platform without giving reasons. You acknowledge that you refrain from engaging in actions that involve the following: Provoking any discussions or using unacceptable language that contains or incites violence or verbal and non-verbal abuse, or stirs up animosity towards religion, race, gender, or physical or mental disabilities, or encourages illegal behavior or criminal practices, including but not limited to (drugs, weapons and explosives, viruses, and hacking). Exchanging phone numbers, personal email addresses, or personal social media accounts, or agreeing to meet outside between the service provider and the client, Nafeh does not bear any legal responsibility in case you face harassment or danger resulting from sharing any personal information. Deliberately using a username or profile picture on your account that violates public morals or impersonates public figures or celebrities. Attempting to insult or cause direct or indirect harm to the Nafeh Educational Platform or its services, or to belittle its staff or users by any means, including but not limited to (publishing any offensive content on social media). Encouraging or inciting practices or behaviors that involve the aforementioned matters. Nafeh determines, according to its own assessment, the existence of any breach or non-compliance with the terms of commitments and guarantees when you use its services. In the event that this happens, she takes the measures she deems appropriate. Scope of the license Nafeh grants you a non-exclusive, non-transferable, non-assignable, non-sublicensable, and irrevocable license to access and use our services solely for the specified personal purpose in accordance with this agreement. Therefore, you must: The services shall not be made available, rented, leased, allocated, resold, distributed, or sublicensed to any third party. No modification, truncation, translation, summarization, or creation of derivative works based on decompilation, or reverse engineering of the useful design or otherwise identifying or attempting to identify or attempting to access the source code or internal design of the services or any text or multimedia images (pictures, audio, video files) or data or other information provided by the useful entity or third-party service providers. Do not delete, alter, or otherwise modify any copyright or other official notices contained in the services. Do not claim to provide services or allow access to them to anyone other than yourself. It is prohibited to share your username, password, or any other credentials for accessing the Nafeh educational platform services. Intellectual property rights All intellectual property rights for these services and all related materials or those appearing on them (including any content you provide or include) belong to Nafee. You must not reproduce or allow anyone, for any reason, to use or reproduce the services or any trademarks or other trade names that appear in the services. Commercial dealings policy By using the site or application, you understand and agree to the commercial policy for students and teachers. General provisions: The prices charged by teachers for providing services on the platform can be found. Nafe' may modify or update that from time to time. It is your responsibility to stay informed about the current prices of the services offered. You alone bear the responsibility of paying all fees on time. And you acknowledge that any amount paid is non-refundable. By agreeing to the current terms of use, you acknowledge that your right to access the data stored on the Nafeh platform is contingent upon your account being active, and that failure to pay the amounts owed will result in the suspension of your access to the platform and the data stored on it. Nafeh reserves the right to establish and/or cancel and/or review the fees and prices of its services offered through the platform. All fees shall be due immediately. Furthermore, you acknowledge and accept that fees or applicable prices may be increased or decreased, and Nafeh will make reasonable efforts to notify you of any fees or price adjustments that may apply to you, provided that you bear responsibility for any differences incurred in your account, regardless of your awareness of them. It is permissible for Nafeh from time to time to provide some clients using the platform with promotional offers and discounts that may result in varying amounts being paid for the same services or goods, or for similar services and goods while using the platform. The service provider, for their part, agrees to apply these offers and discounts. The teacher acknowledges and agrees that providing available services through the platform to students will be subject to fees imposed on the students. Nafeh will receive a specific percentage of these fees in exchange for the service provider's use of the platform and for providing services to the students using the platform. All fees deducted for the Nafeh account are final and non-refundable, unless Nafeh specifies otherwise. It is advisable to obtain and keep a copy of the service fee payment receipt for the purpose of documentation and data preservation, which may assist in resolving any disputes that may arise regarding financial matters. The process of selecting a teacher is the responsibility of the student, and Nafeh is keen on choosing the best teachers to provide the service. Maintaining the privacy of both parties and not disclosing any confidential information. If a student wishes to request another subject or increase the number of hours with the same teacher, the teacher is obligated to complete the request through the website. If Naef becomes aware of any lack of cooperation in this matter, it has the right to suspend the teacher. The teacher: He is characterized by honesty and sincerity in providing service. Not helping the student with cheating and completing assignments and projects. Nafi has the right to suspend the teacher from continuing with the student if the teacher does not adhere to the agreed-upon time with the student. Nafeh has the right to change the teacher whenever the student wishes to change the teacher or withdraw. The student: The agreed price with the teacher is for one hour. The teacher has the right to decline to continue teaching if the student does not adhere to the agreed-upon time with the teacher. Nafe' has the right to suspend the student from continuing with the teacher whenever the student is unable to pay part or all of the amount, as deemed appropriate. Click here to view the technical support policy. Compensation: By agreeing to the present terms of use and utilizing the platform or service, you agree to defend Nafeh, its affiliates, and its licensors, as well as each of their officers, directors, and other users, employees, attorneys, and agents, and to hold them harmless and indemnify them from any claims, costs, damages, losses, liabilities, and expenses (including attorney's fees and costs) arising from or related to the following: Your violation or breach of any of these terms of use or any applicable laws or regulations, whether mentioned... Whether or not it applies to you in these terms and conditions of use. Your violation of any rights belonging to others, including service providers regulated by the platform. Your use or misuse of the platform or service. The information, recommendations, and services provided to you on or through the service and platform are for general informational purposes only and do not constitute any advice. Nafe will maintain the health and update of the website, platform, and its contents as much as possible, but it does not guarantee that the (contents) of the website or platform are free from errors, defects, malware, and viruses, nor does it guarantee the accuracy, precision, and updating of the website and application. We cannot commit that your use of the site will be free from technical errors or content mistakes. In the event of a complaint, dispute, or disagreement between the service provider and the client, or in other appropriate cases where there is a reasonable cause for this disclosure, the Nafeh Educational Platform may, to the extent permitted by applicable laws and regulations, provide the relevant data (including personal data) of the service provider or client to the client, the service provider, and the relevant authorities, or any of them. Nafeh shall not bear any responsibility outside of legal or legislative requirements and disclaims any liability under this agreement for the content and consequences (publication or distribution) of any comments, ratings, or reviews of any kind. Nafeh does not bear any responsibility for any user contributions on the platform or its services in the form of text comments, uploading any media, external links, or through communication between users by any means. The user acknowledges that they may expose themselves to legal accountability if these posts contain anything that violates public rules and morals. Nafea does not bear any responsibility for any damages resulting from the use (or inability to use) the website or platform, including damages caused by malware or viruses. It also does not take responsibility for the inaccuracy or incompleteness of the information on the website or platform. Nafe does not bear any responsibility for any damages resulting from the use (or inability to use) electronic communication methods with the website or the platform, including - but not limited to - damages resulting from the failure to deliver electronic correspondence, delays in delivery, interception, or manipulation of electronic correspondence by third parties or by computer programs used for electronic correspondence and the transmission of viruses. Nafeh strives as much as possible to provide the electronic platform services year-round, 24 hours a day, 7 days a week. However, it does not guarantee that the Nafeh platform will operate fully throughout the year, and there will be interruptions for maintenance, periodic updates, or the addition of new features to the platform. It does not bear responsibility for the unavailability of services at any time, for any duration, or for any reason. The responsibility for the quality of the services required using the platform or the entire service lies with the service provider who ultimately delivers to the client. Nafi does not accept under any circumstances any responsibility related to the services provided by the service provider or arising from them, nor does it accept responsibility for any actions, behaviors, conduct, or negligence, or all of the above, on the part of the service providers. Therefore, any complaints regarding the services should be directed to the service provider.Click here to view cancellation and refund policies. Limits of Responsibility: Nafeh does not provide any clear or implied guarantees regarding the services; they are all offered "as is." Nafeh clearly disclaims responsibility, to the fullest extent permitted by law, for all warranties, including but not limited to, warranties of fitness for a particular purpose, fitness for specific specifications and markets, and the salability of proprietary rights. Furthermore, Nafeh does not guarantee the accuracy, content, or timing of the services or the results that users may or may not achieve. Neither Nafeh nor its agents, licensors, or affiliates shall be liable in any way for direct or indirect damages, penalties, special damages, or for incidental or consequential damages (including, but not limited to, damages resulting from loss of profits, business interruption, loss of business information, or other financial losses) arising directly or indirectly from accessing and using the services (or the failure to use them) or relying on them. Nafeh reserves the right to display and record all communications and online sessions that take place on the platform without permission or notice, as Nafeh monitors usage to understand user requirements and improve the services provided by the platform. All correspondence and educational sessions that are recorded are subject to review, as well as the possibility of legal action in the event of any violation of public morals, misuse of content, or breach of terms and conditions. Nafaa shall not be responsible and shall not bear any legal liability for any type of damage or loss (including direct, indirect, consequential, punitive, or special losses) or claims, requests, or expenses (including legal fees) or damages or penalties or fines (including those of others) that are directly or indirectly related to the service provider agreement, including: What damages or risks are associated with the implementation of the service provider agreement? Any action or omission by the client (including payment). Content and consequences of (publishing or distributing) any comments, ratings, or reviews regarding the service provider. Termination of the service provider agreement for any Nafe does not bear any responsibility, and the user has no right to demand that it implement any promotional offers or contests that have not been announced on the Nafe platform or on its social media accounts that it manages. Safety: You acknowledge that you bear sole responsibility for the privacy of the services and are solely responsible for their use by anyone else using your account and/or username or password or access credentials. You also agree to notify Nafeh if you become aware of any loss, theft, or unauthorized use of any password, username, or IP address, or any other means of accessing the services. Interactions with others: While using the website, platform, and service, links to websites owned and controlled by third parties may occasionally be provided for the purpose of contacting others, purchasing products or services from them, or participating in promotional offers they provide. Those connections take you outside the site, platform, and service, and they are beyond Nafe's control. While using the website, platform, and service, you may communicate or purchase goods or services, or participate in promotional offers provided by service providers, advertisers, or sponsors who display their goods or services through a link on the website or via the platform or service. Those connections take you outside the site, platform, and service, and they are beyond Nafe's control. The websites you can link to have their own terms and conditions as well as an independent privacy policy. Nafeh bears no responsibility for the content of those websites and their activities and cannot be held accountable for them. Therefore, you bear all the risks that arise from visiting or entering those sites. Please note that those other sites may send their own cookies to users, collect their data, or request personal information. Therefore, we recommend that you check the terms of use or privacy policies on those sites before using them. Modification of services: Nafeh reserves the right, at her sole discretion, to do the following at any time: Modification or change of the platform or services or any related materials, or their suspension or cessation (including, but not limited to, the provision of any feature, database, or content) at any time without prior notice. If Nafeh decides to stop publishing its services, it may voluntarily replace the services with other similar materials. Naafi' may impose certain features and services or limit your access to parts of the service or the entire service without notice or liability. The relationship between Nafeh and the user: The relationship between Nafeh and the user is indefinite in duration. The user has the right to disable their use of the platform and service at any time by permanently deleting the platform application installed on their device. You can close his user account at any time. Naif has the right to terminate the user's engagement with immediate effect at any time (by disabling their use of the platform and service) in the event that they engage in any of the following actions: Violation or breach of any of the terms and conditions of the user. If Nafeh sees that you are misusing the platform or service. Nafeh is not obligated to send prior notice of termination of the relationship. Provided that the termination of the relationship does not affect the fulfillment of any financial or other claims or obligations between Nafeh and the user. Modification of terms and conditions. Nafeh reserves the right to modify or change the present terms and conditions without prior notice, and it is your responsibility as a user of the platform to periodically review these terms and conditions to be aware of any updates made on this page. Your access to the site or application after any changes constitutes your agreement to the modified terms and conditions and all changes contained therein. We also hope you will review our privacy policy to learn more about how Nafeh uses the information provided to us by platform users. Nullification of one or more judgments. The invalidity of any provision of the terms of use does not affect the validity of the other provisions contained therein. In the event of any invalid provision in the present terms of use or an unacceptable provision under certain circumstances according to standards of reasonableness and fairness, a provision that is acceptable to both parties shall be applied instead, taking into account all circumstances and aligning as closely as possible with the provisions of the invalid clause, while considering the content and purpose of the present terms of use. The applicable law and dispute resolution. The terms of use herein are subject to and any dispute, claim, or controversy arising from or related to these terms of use, or any violation, termination, enforcement, interpretation, validity, or use of the site, service, or platform, shall be governed by and construed in accordance with the laws and regulations applicable in the Arab Republic of Egypt.